Information Technologies: Concepts and Management, Information Systems, Concepts and Definitions; Classification and Evolution of Information Systems Transaction Processing versus Functional Information Systems and Types of Organizational Activities Infrastructure and Architecture; Web-Enabled Systems; Emerging Computing Environments.
Strategic Applications of Information Technology Digital economy and digital enterprises, Inter-organizational and International IT Planning Porter’s competitive forces model, Value chain and value web models, Strategic information systems applications. Role of business process reengineering (BPR) in enhancing competitiveness.
Enterprise Systems: Essentials of Enterprise Systems, Enterprise applications and e-business architecture, Enterprise Resource Planning (ERP) - MRP, MRP II, and SCM – and the software integration of these models.
Supply Chain Management (SCM) – Technologies, Issues, Advantages and Limitations. Integration with ERP
Customer Relationships Management (CRM) – Technologies, Issues, Advantages and Limitations, Integration with ERP
E-business and E-Commerce – Technologies and Systems, Legal and Ethical Issues in E- Business (Aspects related to consumer protection, fraud, consumer alerts, and tools to implement buyer and seller protection, Issues such as domain names, cyber-squatting, taxes, fees, and so on), Failures and Strategies for Success.
Knowledge Management Systems – KM concepts, Technologies, Data Warehousing, Data, Text and Web Mining and Predictive Analytics, Data Visualization, Geographic Information Systems, Business (Corporate) Performance Management, Scorecards and Dashboards.
Enterprise Computing Architecture: Examples of architectures (Digital network architecture IBM’s SAA. Business Architecture, Application Architecture, Data Architecture, Emerging Trends in Enterprise Computing.
Managing Information Technology Projects: Strategies for Acquiring IT Applications, Request for Proposal (RFP) and Contracts Negotiation, Service Level Agreements (SLA’s) and stipulating best practices in contracts, Systems Development priority setting criteria, Quality and Productivity Process, Identifying, Justifying, and Planning Information System Applications, Acquiring IT Applications: Available Options, Outsourcing and Application Service Providers, Vendor and Software Selection and Other Implementation Issues.
Managing Information Resources and Security, Securing the Enterprise, Network Security Methods, SSL; Encryption; Digital Signature; Digital Certificate; Biometrics; Payment Security. Business Continuity and Disaster Planning, Information Technology Audit, Impact of IT on Individuals, Organizations, and Society Perspectives of IT impacts on work, life and society, Environmental Issues, Health Issues, Net-Addiction, Stress, Privacy Issues, Impact of Quality of Work Life.